For orders, product questions, returns or general enquiries, use the form below or email us directly.
We usually respond during South African business hours. Include your order number when the enquiry is about an existing purchase.
orders@botanicalsecrets.co.za
Monday to Friday during South African business hours.
Include the order number, customer name and a clear description of the issue.
Find quick answers about use, shipping, returns and product care.
Read practical guidance for scalp health, wash day and consistency.
Understand the botanicals behind the Botanical Secrets range.
